Personal data means any information about an individual from which that person can be identified. It does not include anonymous data, where the identity and identifying information has been removed.
The following groups of personal data are collected:
Identity Data includes information such as first name, last name, title, date of birth (optional), personal description, and gender.
Contact Data includes information such as email address, billing address, delivery address, location, country, and telephone number.
Financial Data includes information such as payment card details and bank account.
Transaction Data includes information such as details of your purchases and the fulfillment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax, etc.) payments to and from you and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders, and details of any rewards and bonuses awarded.
Technical Data includes information such as details of the device(s) you use to access our services, your internet protocol (IP) address, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, and operating system
Profile Data includes information such as purchases or orders made by you, product and style interests, preferences, feedback, and survey responses.
Usage Data includes information such as: how and when you use our website how you moved around it, what you searched for; website performance statistics and other communication data, and details of any other NounElearn products and services used by you.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. Please contact Customer Service and we will provide you with your personal data via e-mail
Right to complain with a supervisory authority.
If you consider NounElearn to process your personal data in an incorrect way, please contact Customer Service. You also have the right to raise a complaint to a supervisory authority.
How we collect your data.
We may collect personal data about you in the following ways:
Direct interactions – you may give us your Identity, Contact, Financial, Transaction, Profile, and Marketing and Communications data (as described above) by filling in forms, entering information online, or by corresponding with us by post, phone, email, telephone, or otherwise. This includes the personal data you provide, for example, when you:
Create an account or purchase products on our website;
Subscribe to our newsletter, discussion boards, and social media sites or create wish lists.
Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
Use the “refer a friend” function on our website; or when you log in to our website via social media.
Automated technologies or interactions – as you interact with our website; we may automatically collect the following types of data (all as described above): Technical Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs and other similar technologies
How we use your data
The legal basis for processing your personal data
We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it.
We will only collect personal data from you when:
We have your consent to do so, or we need your personal data to perform a contract with you. For example, to process a payment from you, fulfill your order, or provide customer support connected with an order, or the processing is in our legitimate interests and not overridden by your rights, or
We have a legal obligation to collect or disclose personal data from you.
Uses made of your personal data
Your personal data is used by NounElearn to support fast-online shopping.